Cancellation Policy

The Savannahlander operates with a very generous and understanding cancellation policy.  In essence, we understand that with a trip of this nature that sometimes things get in the way and we are happy to help when things don’t work out for you.

For all trips on the Savannahlander and Savannahlander/Gulflander tours we offer a complete refund of your tour less your (non-refundable) deposit from the time of booking.  We are also more than happy to try to re-book you on another date providing we have available places.  Please contact us as soon as possible if you think you may need to change your booking with us and we will do our best to help.

If you have a group of people and would like to change the passengers travelling with us – we are happy to assist at no charge.  Please get in touch with us as soon as possible and we can make changes to your existing booking.

In the event that we cannot supply your tour (eg. is there is a Cyclone or line-closure) then we will offer to book you on another date if available or offer you a full refund including your deposit.

Please note:  The Savannahlander operates in an outback area that is subject occasionally to natural events such as cyclones and flooding.  Our operational policies have passenger safety as the highest priority and when such events occur the service may be cancelled.  We encourage all passengers to arrange their own travel insurance as we can refund your tour fares but are unable to refund your other costs such as flights, transfers and accommodation.

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